What are the 4 categories of triage?

In hospital emergency departments, triage is done by a specialised triage nurse as soon as possible after a patient arrives. Patients are allocated a triage category based on the time in which they need medical attention.

Most NSW public hospitals use a triage scale for patients presenting to emergency and  aim to achieve certain levels of performance with respect to the amount of time patients wait to be seen.

The five triage categories

Triage category 1

People who need to have treatment immediately or within two minutes are categorised as having an immediately life-threatening condition.

People in this category are critically ill and require immediate attention. Most would have arrived in emergency department by ambulance. They would probably be suffering from a critical injury or cardiac arrest.

Triage category 2

People who need to have treatment within 10 minutes are categorised as having an imminently life-threatening condition.

People in this category are suffering from a critical illness or in very severe pain. People with serious chest pains, difficulty in breathing or severe fractures are included in this category.

Triage category 3

People who need to have treatment within 30 minutes are categorised as having a potentially life-threatening condition.

People in this category are suffering from severe illness, bleeding heavily from cuts, have major fractures or are severely dehydrated.

Triage category 4

People who need to have treatment within one hour are categorised as having a potentially serious condition.

People in this category have less severe symptoms or injuries, such as a foreign body in the eye, sprained ankle, migraine or earache.

Triage category 5

People who need to have treatment within two hours are categorised as having a less urgent condition.

People in this category have minor illnesses or symptoms that may have been present for more than a week, such as rashes or minor aches and pains.

What to ask and tell the triage nurse

Can I eat or drink anything?

Ask if you can eat or drink. Sometimes you need to not eat or drink anything while you are waiting to see a doctor because you may need to have a test or an operation which requires your stomach to be empty.

Can I get some pain relief?

Tell the triage nurse if you are in pain while waiting or if you feel your condition is getting worse.

What medications you take

Let the triage nurse know what medications you are on, when you need to take them and when you last took them.

Can I contact anyone?

Ask the triage nurse if you should contact family, relatives or friends to let them know you are in emergency.

Can I have an interpreter?

If English is not your first language and you are having difficulty understanding the triage nurse, you can request a health care interpreter. For more information, see Health care interpreting and translating services.​

During triage in a mass casualty incident, patients are grouped into the following categories of decreasing treatment priority:

  1. Immediate: Casualties who are in need of life-saving interventions and require immediate treatment .
  2. Urgent: These casualties are unwell but with a degree of stability. They are unable to walk but have comparatively normal physiology. Typically, they will require treatment/interventions within 2-4 hrs.
  3. Delayed: Sometimes referred to as the walking wounded these casualties are, by definition, able to ambulate to a treatment area and are deemed safe to have a treatment delay of 4 hours or more.
  4. Expectant: These casualties have such severe injuries that they are unlikely to survive with the resources available and their treatment would divert effort away from patients with a greater chance of survival; they are therefore given the lowest priority for management. Invoking the P4 category requires Gold authority (usually ministerial level) in a UK incident.

In the UK military, the prefix T is usually added to these categories; in civilian emergency services the prefix P is used.

Description T/P Colour
Immediate 1 Red
Urgent 2 Yellow
Delayed 3 Green
Expectant 4 Blue
Dead Dead Black or White

Fig 1: Triage priority categories

The ‘expectant’ category can be ethically and emotionally difficult. It is only used where resources are overwhelmed despite implementation of the normal mass casualty plan. If adequate resources become available these casualties will be treated as T1. It is important to remember the advice of the World Medical association that:

‘It is unethical for a physician to persist, at all costs, at maintaining the life of a patient beyond hope, thereby wasting to no avail scarce resources needed elsewhere’ (4).

Triage cards

As seen in Fig.1, categories also have an associated colour code. Following their assessment, casualties are given a triage card which displays this colour, allowing easy identification of those requiring the most urgent care. There are a variety of different cards available for this purpose; the SMART Tag folded cards of the style shown below are most commonly seen at UK mass casualty incidents. These have space for basic note keeping as well as providing the visual display of the patients triage category.

What are the 4 categories of triage?

Fig 2: An example of commonly used SMART Tag triage cards. Available here.

Where triage cards are not available, patients may be labelled with the appropriate category number on their forehead.

It is key to note that triage is a dynamic process. As such regular re-assessment is required and if a patients clinical condition changes at any time, their priority category should be changed accordingly.

Primary Triage

The purpose of primary triage at a major incident is not to provide medical care but rather to identify patients in need of life-saving intervention by other healthcare providers. There are generally two exceptions to the ‘triage not treatment’ rule (5):

  • Provision of basic airway manoeuvres/adjuncts if a patient is not breathing
  • Application of a Combat Application Tourniquet (CAT) for catastrophic haemorrhage

The MPTT-24

Primary triage, commonly referred to as the ‘triage sieve’, is generally performed using a validated algorithm such as the Modified Physiology Triage Tool (MPTT-24) (6). This has advantages in that it does not need to be performed by a person with a high level of medical training and could be effectively delegated to any competent person at the scene of the incident. It may in fact be advantageous for team members with less medical knowledge to undertake primary triage, as they are more likely to comply with the protocol and less likely to be distracted by other tasks or interventions. The triage sieve aims to be objective and readily reproducible. However, in common with all tools of its type, it does not take account of a patients likely course and may miss patients who are wholly salvageable – for example a patient with airway burns may initially be walking and triaged a P3, but a short time later develop airway occlusion, and may die if they are not quickly identified and re-triaged for more urgent care.

The MPTT-24 triage tool can be seen below to be a simple flow chart. It considers the presence or absence of catastrophic haemorrhage, the patients ambulatory status, their responsiveness, and simple observations of their pulse and respiratory rate. Following the algorithm through, it is evident that with a maximum of six questions, the patient can be easily allocated to their triage category. They are immediately marked and (with the exceptions noted above), the person performing triage moves on to assess the next patient without executing any medical intervention.

What are the 4 categories of triage?

Fig 3: MPTT-24 Modified Physiological Triage Tool (6)

Secondary Triage

When time and resources allow, a secondary, more detailed triage assessment is made. It may be performed at the scene if evacuation times are prolonged, or more commonly occurs at the casualty clearing station or on a patients arrival to hospital (7). Perhaps a key difference in secondary triage is that, where appropriate personnel are available, clinician judgement is allowed. This would capture patients such as the airway burns case considered above.

The triage sort

A number of different methods exist to perform the secondary triage process.  Most commonly known is the Triage Sort, as taught by MIMMS. This is derived from the Triage Revised Trauma Score (T-RTS) which was originally designed in the 1980s in the US to identify those patients who needed to be transferred to a major trauma centre.  To use the Triage Sort, three physiological variables are assessed and given a score; the sum of these three scores is then used to derive the triage category.

What are the 4 categories of triage?

Fig 4: Triage Sort Tool (8)

It is obvious that the triage sort aims to consider the casualty’s condition in more detail. It may therefore lead to their reassignment to a different triage category, either higher or lower than that initially allocated. This should be noted and triage card updated as required.

Controversies in secondary triage

Recent evidence demonstrates that within a UK civilian trauma population, the primary triage tools (MPTT-24 and NARU sieve) have a greater sensitivity than that of the Triage Sort and are quicker to perform.  Alternative secondary triage tools are currently being researched and are likely to replace the triage sort tool above in the near future (9). However, the tool described here is currently still in common use and is taught on the UK Major Incident Medical Management and Support (MIMMS) course, so is included for completeness.

Paediatric Triage

Children and infants are commonly involved alongside adults in disasters or MCIs (10). Triaging of paediatric patients is challenging; due to the different normal physiological values for paediatric patients, the triage algorithms described previously are not appropriate, and different tools must be remembered. Paediatric triage is also emotionally challenging, and even when using the appropriate tools discussed below, there is a tendency for healthcare personnel to overtriage children at the expense of more unwell adults.

Paediatric Triage Tape

A simple way to combat some of the challenges of triaging paediatric casualties is with the use of paediatric triage tape. This can be used to measure the casualty’s length from heel to top of head, and the estimated weight as well as a triage sieve algorithm with suitably adjusted values, can be read off the tape at the appropriate point.

What are the 4 categories of triage?

Fig 5: Use of paediatric triage tape

JumpSTART algorithm

If a paediatric triage tape is not available, clinicians can substitute age-adjusted physiological variables in the adult triage sieve tool themselves. This does, however, depend on the clinician being able to accurately estimate the patients weight, and also remember the normal values for heart and respiratory rate for a number of different age brackets. A perhaps simpler alternative is the JumpSTART Pediatric MCI Triage Tool (11) and this is advocated within the 2018 NHS England Clinical Guidelines for Major Incidents. This avoids the need for weight calculations or estimations and may be used for any patient who ‘appears to be a child’. The JumpSTART algorithm is as follows:

What are the 4 categories of triage?

JumpSTART paediatric triage algorithm (11)

It is clear from this flowchart that the JumpSTART algorithm considers similar physiological parameters to the MPTT24 adult triage tool discussed above, however to account for the variability of normal physiological values in paediatric patients, a broader normal range for respiratory rate is used, and simply the presence or absence of a pulse as the cardiovascular measure. Studies have shown this tool to be easily remembered by clinicians and to improve accuracy of triaging paediatric patients (12).

However, the evidence to support any of the existing paediatric major incident triage tools is limited, with both the Paediatric Triage Tape and the JumpSTART method having poor sensitivity at identifying children in need of life-saving interventions (42% and 1% respectively) (13). Work is currently ongoing within the UK to try and identify a bespoke paediatric primary major incident tool that demonstrates improved performance at identifying those children who need life-saving interventions.

What are the 4 levels of triage?

Level 1 – Resuscitation. Level 2 – Emergent. Level 3 – Urgent. Level 4 – Less Urgent.

What are the 3 categories of triage meaning?

Category I: Used for viable victims with potentially life-threatening conditions. Category II: Used for victims with non-life-threatening injuries, but who urgently require treatment. Category III: Used for victims with minor injuries that do not require ambulance transport.

What are the four triage colors?

Standard sections.

What is a Category 4 patient?

Triage category 4 People who need to have treatment within one hour are categorised as having a potentially serious condition. People in this category have less severe symptoms or injuries, such as a foreign body in the eye, sprained ankle, migraine or earache.