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If your device is displaying "Downloading...Do not turn off target," it means it is in Download mode. Download mode is used by Samsung technicians to diagnose and repair Galaxy phones and tablets. Sometimes if a button is being pressed while your device turns on it may enter Download mode, or you may see it during a normal software update. Related Content The new features on your Samsung Galaxy XCover6 Pro Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s Program the keys on your Galaxy XCover6 Pro Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the Samsung DeX mode will not start On phones that were set up by Knox Customization Configurator, Samsung DeX may fail to start. Typically only phones that are issued and administrated by a business will be customized with Knox. When trying to use DeX, the phone will simply mirror its screen to the monitor. You'll need to check if the phone was configured this way, and if it was, yo Galaxy phone or tablet's GPS signal is lost There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method. Air Command is not working on Samsung Galaxy phone or tablet There are several possible reasons why the Air Command shortcut menu may not display. It can be the result of a physical issue, like damage to your S Pen, or an issue with your phone's software. You can reboot the phone, perform a software update, or boot in safe mode to solve the problem. Here are a few things you can do to determine and solve the We're here for you Contact Samsung SupportContact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App. Want help right away? Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
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