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Item not available in your country on music.apple.com
Hi,
I wanted to use the browser version of music.apple.com on Chrome on Windows
Whatever sont I click on, I get the message Item not available in your country
It all works fine on my iPhone and the country shown at the bottom of the page on the web page is the right one.
Anybody is able to make it work?
So far, I have rebooted, clean cookies, switch browser to Edge, same message appears.
Thanks,
Simon
Windows, Windows 6
Posted on Nov 13, 2021 4:57 AM
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1 reply
Hello there SBuro,
I understand you're seeing a message regarding songs not being available in your country with Apple Music on the web, so let's check into this together.
With listening to music on the web, have you logged in with your Apple ID to be sure that the correct country is being reported with the music you're attempting to listen to? In addition to this, do you have the country set as your Apple ID the same as the country you live in?
If you do see that the country is set correctly, let's check to make sure that Chrome is up to date with the latest version available.
For help with listening to Apple Music on the web, check out the section labeled "Listen to Apple Music on the web" of the following resource:
Listen to Apple Music on the web and in apps
If you need further assistance with this, we'd recommend that you Contact Apple Support for help with this.
We appreciate everyone's feedback, and since OP's question has already been addressed in detail, I'll go ahead and close this thread to prevent it from going off-topic.
Otherwise, please reach out to etsy.me/help if you have any questions, and to review our Community Policies prior to posting.
etsy only recently implemented this, because if the scathing TV programme around young people being able to buy knives from Etsy.
It is only at purchase, because people in other countries can buy them, it's only the UK that has the 18 verification requirement
Apple’s apps and services usually provide a stable user experience, but it is still isn’t completely flawless. Take Apple Music for example – we’ve noticed a few bugs every now and then. In this guide, we want to address the issue of ‘This song is not available in your region’ on Apple Music, and how you can fix the issue.
Not all content is available in every single region that supports Apple Music. However, if you are facing the issue of ‘This song is not currently available in your country or region’ even if you are sure of the song, or album available in your region – then this guide will certainly help you out.
1. Disable VPN
If you have changed the virtual network region using a VPN on your iPhone, there is a possibility that the song you are trying to play on Apple Music is not available in that region. Therefore, ensure that you turn off VPN on your iPhone.
Step 1: Open the Settings app and select General.
Step 2: Tap on ‘VPN & Device Management’.
Step 3: Ensure that the status says ‘Not Connected’ meaning you are not connected to a VPN service.
2. Check Apple Music System Status
If the servers of Apple Music are down, it is possible music playback is affected too and you might be facing the ‘This song is not currently available in your country or region’ error on Apple Music.
However, you can check the system status of Apple Services on this dashboard and see if Apple Music is affected or not.
3. Check Network Connectivity
There is a possibility that Apple Music is also affected by the lack of a stable internet connection on your iPhone. Therefore ensure that you are operating on a cellular network with an active plan, or a high-speed Wi-Fi network with good signal strength.
4. Check Cellular Data Access for Apple Music
If you are facing the error ‘This song is not available in your region’ on Apple Music while using mobile data only, check if you have enabled internet access for it in the first place. If not, you need to provide mobile data access, and here’s how to do it.
Step 1: Open the Settings app.
Step 2: Tap on Mobile Data.
Step 3: Scroll down to find Music and ensure to turn on the toggle for the same.
5. Restart Apple Music
Restarting Apple Music shuts down all of its services and starts it up again once the app is opened again. Since it basically refreshes the app, there is a good chance it can help you get rid of the song unavailable error on Apple Music.
Step 1: Swipe up from the bottom of your home screen to launch the app switcher on your iPhone. If you are using an iPhone with a home button, double-tap on the same.
Step 2: Swipe up to clear the Apple Music app.
Step 3: Relaunch the Apple Music app from your home screen.
6. Download the Affected Song
Sometimes the error ‘This song is not available in your region’ on Apple Music might only affect online playback of the song but probably won’t cause any issues when you are trying to download the song.
Step 1: Tap on the three-dot icon next to the song you want to download.
Step 2: Tap on Download.
After downloading the song, play it offline. Hence, this eliminated the need to fetch the song from the server in the first place. Therefore, the chances of facing the error are slim.
7. Sync Music Library Again
We’ve used this method to resolve this Apple Music regional unavailability error, and it helps. When you turn off sync and turn it back again, it refreshes your library and re-adds all of your saved content on Apple Music. Therefore, there is a possibility that the bug is wiped out in the process.
Note: Doing this removes all the songs in your Apple Music library, including the downloaded songs.
Step 1: Open the Settings app on your iPhone.
Step 2: Tap on Music.
Step 3: Turn off the toggle for Sync Library and turn it back again.
8. Restart iPhone
Restarting the iPhone refreshes all the services running on iOS, and lets you start a new session. This is known to solve many software-related issues and certainly has a good chance of fixing the error on Apple Music. Here’s how to restart your iPhone.
Step 1: Firstly, shut down your device.
- On iPhone X and above: Press and hold the volume down and the side button.
- On iPhone SE 2nd or 3rd gen, 7, and 8 series: Press and hold the side button.
- On iPhone SE 1st gen, 5s, 5c, or 5: Hold the power button at the top.
Step 2: Drag the power slider to turn off the device.
Step 3: Next, turn on your device by pressing and holding the power button on your iPhone.
9. Reinstall Apple Music
Apple Music is a system app that you can uninstall and reinstall it again if needed on the App Store. Doing this deletes the app and all of its stored data, it may help you get rid of the issue. Here’s how you can reinstall Apple Music.
Step 1: Long-tap on the Apple Music icon.
Step 2: Tap on Remove App.
Step 3: Tap on Delete to uninstall the app.
Step 4: Use the link below to download Apple Music from the App Store on your iPhone.
Download Apple Music
10. Reset Network Settings on iPhone
Resetting Network Settings will reset all the network-related configurations on your iPhone and establish a fresh connection. There is a good chance that Apple Music can fetch the song from the server after a reset of network settings and not show the error message anymore.
Note that this option forgets the Wi-Fi passwords from your iPhone and resets all the network configurations you’ve made.
Step 1: Open the Settings app and tap on General.
Step 2: Tap on ‘Transfer and Reset’.
Step 3: Tap on Reset.
Step 4: Tap on ‘Reset Network Settings’.
Step 5: Follow the on-screen instructions to complete the process.
That is everything you need to know on how to fix the ‘This song is not currently available in your country or region’ error on Apple Music. If you have any further questions, you can take a look at the FAQ section below.
FAQs on Apple Music Song Unavailable
1. Does Apple Music work with VPN?
Yes. However, using a VPN can affect playback services thanks to a few region-based restrictions.
2. Is Apple Music available in all countries?
Apple Music is available in 167 countries. It is not available in North Korea, Syria, Sudan, and Cuba.
3. Why are some songs not available in my country?
If Apple is facing any dispute with, or if a record label does not license the song in Apple Music, the song will not be available in your region.
Use Apple Music Without a Problem
We hope this article helps you resolve the issue on Apple Music. However, if you face problems often while using Apple Music, you can check out other alternatives like Spotify, and YouTube Music as well. There is indeed good competition, and some apps may also suit you better than Apple Music!