“This is how you clear a paper jam on the Fuji Xerox SC 2020. Okay then how to clear this baby, there is a paper jammed inside here. What I would normally suggest, is to open the tray first and make sure that there’s no paper caught in the tray. The next thing I suggest you do as you can see by this machine there is actually a paper jam caught in it. So what you need to do is pull it out in the direction that the paper would travel, towards you. As you pull that this way, she just freely comes out. Once it is removed, the paper jam is finished!”
Try swapping just the fusing unit to eliminate that. If the jam condition does not follow the fuser then you probably have a very small scrap of paper stuck at the registration sensor. I've had that a few times. If you can't get to the sensor you may need to remove the registration assembly from the drawer assembly.
- 04-28-2015
Re: 077-909
it did not followed the fuser. The fuser is working perfect in the other machine number 2, but the fault is still on in the machine number 1. I removed the registration and cleaned the sensors I found and still didn't work. I was told that this is a kind of generic fault, not in a specific place. Is that wright?Machine 1 is the one with the fault.
Try swapping just the fusing unit to eliminate that. If the jam condition does not follow the fuser then you probably have a very small scrap of paper stuck at the registration sensor. I've had that a few times. If you can't get to the sensor you may need to remove the registration assembly from the drawer assembly.
- 04-29-2015
Re: 077-909
That's correct. 077-909 is what is referred to as an IOT static jam. That means that the machine was started up in a jam condition. The original jam was never cleared and the machine was probably restarted while still in a jam condition. When this happens, the machine calls a static jam. The problem is that it can be difficult to locate the jam now because it is no longer giving you a specific location. You stated that when you swapped the drawer assembly that the static jam condition follows the drawer assembly to the other machine. You also said that swapping the fusing unit resulted in the static jam condition staying in the original machine and not following the fuser. There are not too many other areas where your jam can still be in the drawer assembly. There is a sensor you can access mounted under the fusing unit and sensors in the registration assembly [pre-regi sensor, regi sensor, regi skew sensor]. Try checking the jam history to see what the last jam was prior to the 77-909. If you can't determine the last jam code prior to 77-909 you can find out the last sensor that was actuated in the machine's memory by entering service mode and checking NVM values. DC131 NVM 742-003 [IOT sensor chain #] and 742-004 [IOT sensor link #]. So if 742-003 = 077 and 742-004 = 111 then you must check sensor 077-111 is working as well as the next sensor that follows it in the paper path. If both sensors are functioning correctly in diagnostics then check that fuse [F5001] on the AC Drive PWB and the LVPS +5vdc curcuit. Step Possible causative parts: CASSETTE ASSY 250 MG AIO [PL2.1.1] HOLDER ASSY SEPARATOR [PL2.1.5] CLUTCH ASSY DRV [PL3.1.1] SOLENOID FEED MSI [PL3.1.11] HARNESS ASSY L SIDE MG AIO [PL3.1.18] ROLL ASSY FEED [PL3.2.4] ACTUATOR REGI ROLL M [PL3.2.8] ACTUATOR REGI IN [PL3.2.11] SENSOR PHOTO [PL3.2.13] DRIVE ASSY MAIN [PL7.1.2] DRIVE ASSY PH [PL7.1.4] PWBA MCU [PL8.3.6] HARNESS ASSY MAIN MOT MG AIO [PL9.1.7] HARNESS ASSY KSNR REGCL MG AIO [PL9.1.9] Checking the paper condition. 1 Is the paper in the Tray 1 wrinkled or damaged? 2 Does the error still occur when printing? Checking after reloading a new paper. 3 Reload a new paper in the Tray 1. Does the error still occur when printing? Checking the COVER ASSY FRONT for latching. Open and close the COVER ASSY FRONT, and then latch 4 correctly. Does the error still occur when printing? Checking the Main Motor [DRIVE ASSY MAIN] for operation. Does the Main Motor [DRIVE ASSY MAIN] operate properly? 5 Checked by [Digital Output] - [Main Motor] on [IOT Diag] of diagnosis. During this check, cheat the interlock switch [HARN ASSY INTERLOCK AIO]. Checking the DRIVE ASSY PH for operation. Does the ROLL ASSY FEED, ROLL ASSY REGI and ROLL REGI METAL rotate properly? 6 Checked by [Digital Output] - [Regi Clutch] on [IOT Diag] of diagnosis. During this check, cheat the interlock switch [HARN ASSY INTERLOCK AIO]. Checking the paper feeding position. 7 Is the paper not fed from the Tray 1? Checking after resetting the Guide Sides and End Guide on the Tray 1. 8 Reset the Guide Sides and End Guide, and reseat the Tray 1 to the printer correctly. Does the error still occur when printing? Check 2 - 123 Chapter 2 Troubleshooting Remedy Yes Replace the paper with a new and dry Go to step 3. one, then go to step 2. Go to step 3. End of work. Go to step 4. End of work. Go to step 5. End of work. Go to step 6. Go to step 18. Reseat or replace the KIT DRIVE Go to step 7. ASSY PH. [Refer to REP7.3.] Go to step 8. Go to step 12. Go to step 9. End of work. No