Clemson Downloads
Added on Wed, Aug 12, 2020
Purchasing a Laptop
Added on Tue, Jul 12, 2016
My.Clemson Options
Added on Wed, Dec 8, 2021
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ERROR: Software Center installation messages
Added on Tue, Feb 24, 2015
Software Installation Failures Software installation may fail for many reasons. In the bottom software description pane you can click on the failed hyperlink for more info. Then click the more info expansion area to see error codes. Additional... Read More
ERROR: KMS Activation
Added on Fri, Feb 27, 2015
Microsoft Generic KMS key Windows/Server //technet.microsoft.com/en-us/library/jj612867.aspx Office 2013 //technet.microsoft.com/en-us/library/dn385360.aspx Office 2016 //technet.microsoft.com/en-us/library/dn385360[v... Read More
How to find a Lenovo serial number and warranty information
Added on Wed, Sep 11, 2019
INSTRUCTIONS TO FIND MODEL AND SERIAL NUMBER OF A LENOVO COMPUTER If your computer will not turn on, try looking on the outside of your computer for a printed label. This sample is for one type of Lenovo - yours could look different. Look after S... Read More
How to find a Dell serial number and warranty information
Added on Tue, Sep 10, 2019
HOW TO FIND A DELL MODEL, SERIAL NUMBER, AND WARRANTY INFORMATION If your Dell computer is not working, look for a label that has the serial number. On Dell computers, the Dell Service Tag is the serial number. On a desktop, the label is probably... Read More
HOW TO: Download & Install the Respondus LockDown Browser
Added on Wed, Nov 19, 2014
To install the Respondus LockDown Browser, please follow the steps below: First, click on this direct link: //www.respondus.com/lockdown/download.php?id=548836813 and skip to step 3, or follow all of the steps below. Open your browser and... Read More
OVERVIEW: Configuration Manager Control Panel Applet
Added on Tue, Feb 24, 2015
Configuration Manager Control Panel Applet Verify Connectivity Refresh Computer Policy Application Deployment Evaluation Software Updates Deployment Evaluation Cycle Software Updates Scan Cycle Clear Cache Open the configuration manager control... Read More
Re-Enable Windows Store on Domain joined machines
Added on Wed, Feb 7, 2018
If your Clemson machine is domain joined and the Windows store is not working, please open the registry and edit this value: Hive: HKEY_LOCAL_MACHINE Key path: SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate Value name:... Read More
ChemDraw v17.1, v18, v19, or v19.1 Download and Installation - Windows
Added on Wed, Sep 5, 2018
PerkinElmer has changed the subscription services system for management of activations of ChemDraw v17.1, v18, v19, or v19.1 Prerequisite: Please make sure you've complete new user registration following the instructions located here: New... Read More
How to download software in Microsoft Azure
Added on Tue, Sep 24, 2019
These instructions are on how to download Windows, Project, Visio, Visual Studio, and other software for Clemson students. Previously students would need to be part of a STEM program and request an account for Microsoft Imagine/Dreamspark. This is no... Read More
Minecraft for Education Instructions
Added on Thu, Feb 9, 2017
Faculty - Requesting Access for Your Students to Purchase Minecraft for Education Students must be pre-provisioned for Windows Store for Business access in order to buy a $5.00/year Minecraft for Education license. In order to gain access for your... Read More
HOW TO: Access the Clemson Software Repository
Added on Fri, Dec 5, 2014
How to access the Software Repository? The software repository is the drive where all of the software that Clemson has available is stored. Check here for a full list of available software. Though some software can be downloaded by any Clemson... Read More
Citrix Web Access Quick Start
Added on Thu, Aug 31, 2017
WEB ACCESS QUICK START CUapps can be accessed from any web browser. To access CUapps, go to cuapps.clemson.edu and log in. DUO two-factor authentication is required. Once you are logged in, you will see the list of application... Read More
Lenovo web camera not working or showing a camera with a line through it
Added on Wed, Mar 25, 2020
If your Lenovo computer shows a camera with a line through it instead of your video, please follow the instructions below: Download Lenovo Vantage - //www.lenovo.com/us/en/solutions/software/vantage Install the application and open the... Read More
Installation Instructions for Maya 2016 for Mac
Added on Wed, Jun 8, 2016
Installation Instructions for Maya 2016 for Mac Connect to the Software Repository at smb://software.clemson.edu/software and navigate to the “Autodesk” folder and open it. Then navigate to “Mac/2016 Products” and copy the file �... Read More
Installing Skype for Business
Added on Fri, Aug 4, 2017
Skype for Business, formerly known as Lync, is a communications tool that makes it easy to communicate and collaborate in real-time via instant messaging, audio calls, video calls, Web conferencing and desktop sharing. To install Skype for Business... Read More
Roku Registration/Philo setup
Added on Wed, Aug 16, 2017
This guide outlines how to register your Roku with NetReg at Clemson. You must complete these steps before registering your Roku with Philo. what you need Roku device HDMI Cable Ethernet Cable before you begin Connect your Roku to your TV with the... Read More
Installing SPSS Statistics with a license code
Added on Thu, Sep 7, 2017
This guide is for the installation of SPSS stattistics for student who have a license code provided to them by their department or have purchased a license from the Clemson Computer Store. The SPSS Statistics media is available on download.clemson... Read More
HOW TO: Install SMART Board or Podium Drivers
Added on Fri, Nov 21, 2014
To download the Software, please follow the steps below: Open your web browser and navigate to the following web page: //smarttech.com/us/Support/Browse+Support/Download+Software Find Smart Product Drivers and click Choose a version. A new... Read More
HOW TO: Access the Software Repository From Your Mac
Added on Thu, Jan 29, 2015
To access the Software Repository from a Mac, please follow the steps below: The Software Repository is a drive where ALL of the software that Clemson has available is stored. Although some software can be downloaded by any Clemson user, many... Read More
HOW TO: Install Matlab for Students
Added on Wed, Jan 28, 2015
Matlab Installation Documentation: Follow this link: //www.mathworks.com/help/install/ug/install-mathworks-software.html To Install Matlab: Follow this link: download.clemson.edu Read More
Clemson Information Technology Graduation Checklist
Added on Tue, Apr 30, 2019
One year after graduation your Clemson Username will be deactivated. This means your access to most Clemson student resources will no longer be available. WE SUGGEST YOU PREPARE FOR YOUR GRADUATION WITH THE FOLLOWING STEPS: Backup all of your... Read More
ChemDraw v17.1, v18, v19, or v19.1 New User registration
Added on Wed, Sep 5, 2018
New Registration Site for New Users of ChemDraw v17.1, v18, v19, or v19.1 Go to the URL: //gallery.cambridgesoft.com/register.html?FlexeraAccountId=2356SL Fill out the required information in the online form. Please use your @clemson.edu... Read More
Purchasing a Laptop
Added on Tue, Jul 12, 2016
This article is aimed at incoming students or their family members looking for direction on purchasing a laptop for school. If you are an employee, you can email and your local support can assist you with picking and purchasing a... Read More
Qualtrics
Added on Mon, Apr 9, 2018
What is Qualtrics? Qualtrics is a Web-based survey and data collection tool that is available to all Clemson University students, faculty, and staff. What can I use Qualtrics for? Qualtrics is for academic and non-commercial research purposes only.... Read More
HOW TO: Updating, Optimizing, and Cleaning computer and operating system
Added on Tue, Sep 13, 2016
Updating, Optimizing, and Cleaning computer and operating system Install Windows Updates Microsoft releases critical updates on a monthly basis. If your system hasn't been online in awhile, it's likely that you are missing a few. This is... Read More
Clemson Downloads
Added on Wed, Aug 12, 2020
WEB DOWNLOADS Click here to download Alertus Desktop! Mac or Windows Software Installers Click here to download the CCIT Software Center installer for Windows. This application can be used to download and install software like eduroam... Read More
ERROR: Windows Boot Camp Install
Added on Mon, Feb 16, 2015
Failed to find a valid network adapter No Ethernet Connection Not on Campus message Computer does not have a valid network registration [Netreg] Failed to connect to server to complete Windows setup Failed to find a valid network adapter You will... Read More
HOW TO: Ordering or Renewing SAS for Windows
Added on Thu, Dec 4, 2014
SAS [Statistical Analysis System] is a software suite developed by SAS Institute for advanced analytics, business intelligence, data management, and predictive analytics. License Information This product is generally distributed as a keyed... Read More
OVERVIEW: Understanding your CU Events [Guidebook] guide’s status
Added on Fri, Nov 3, 2017
Understanding Your Guide's Status Upon logging into the Guidebook Builder, you'll encounter the "Your Guides" dashboard. In this view, you'll see all guides of which you are a collaborator. For your convenience, each guide has been... Read More
Software Licenses
Added on Wed, Oct 21, 2020
The Licensing group manages site licensed and individually-owned software for current faculty, staff, and enrolled students. This licensed software has been procured to assist Clemson University users with their daily computing tasks. We may keep... Read More
Windows 10 Admin Image
Added on Mon, Feb 22, 2016
Operating System Windows 10 Enterprise 64-bit [1607] Windows 10 Admin Image Adobe Acrobat Reader DC Adobe Flash Player 23 NPAPI Cisco AnyConnect Secure Mobility Client 3.1.14018 Internet Explorer 11 Microsoft Office Professional Plus 2016... Read More
HOW TO: Install SSH for Windows
Added on Fri, Jan 23, 2015
How to install PuTTY SSH client: Access the following link: //ccit.clemson.edu/services/software-hardware/software/web-downloads/ Scroll down to SSH. Click the icon and three options for installing SSH are available. Note: SSH or "Secure... Read More
OVERVIEW: Respondus LockDown Browser
Added on Wed, Nov 19, 2014
To discover what the Respondus LockDown Browser is, please read the description below: When students use Respondus LockDown Browser, they are unable to print, copy, go to another URL, or access other applications. When an assessment is started,... Read More
Disabling PopUp Blockers
Added on Mon, Feb 19, 2018
There are some times when you may need to manually allow pop-ups. Most browsers block them by default, however sites such as the HR Self Service page use pop-ups to display forms and PDFs. If you do not have them enabled, you may try to click on a... Read More
ERROR: Issues Downloading Adobe Creative Cloud Software
Added on Fri, Mar 27, 2015
Adobe Creative Cloud Download Issues: You need to visit //helpx.adobe.com/contact.html Fill out the form and Adobe will contact you directly and get your issue resolved. Read More
OVERVIEW: Windows Updates Schedule
Added on Tue, Nov 3, 2015
Windows Update for Business Clemson University managed PCs use Windows Update for Business settings to control delivery of Windows updates. This allows more end user notification and control over when Windows Updates are delivered while allowing... Read More
HOW TO: Open RDP files on systems running the Anniversary Update
Added on Wed, Sep 21, 2016
Problem: After manually upgrading Windows 10 to the Anniversary version, even though Remote Desktop Connection functions, created ones will not. Solution: Type display in the search box. Select Display Settings. You’ll see a text in red “A... Read More
How to use Company Portal
Added on Tue, May 18, 2021
Company Portal is an application that allows users to install Clemson software. Users need to install the app on Windows 10 computers. For instructions on installing the app, click here. Once you have installed Clemson University Company Portal,... Read More
HOW TO: Embed my.Clemson map into a CU Events [Guidebook] guide
Added on Fri, Nov 3, 2017
Guide owners should utilize the my.Clemson map embed [rather than Google or Apple Maps] as the my.Clemson map includes on-campus locations and other useful features. Step-by-step guide Embed the map in your guide using a web view Open the Guidebook... Read More
How do I enable Clemson Alexa Skill?
Added on Tue, Feb 26, 2019
SUMMARY This article explains how you can enable the Clemson Alexa Skill on your Alexa-enabled device. There are a few ways to do this, outlined below: By voice using your Alexa-enabled device Using the Alexa app on your mobile device Using the... Read More
HOW TO: Request a guide in the CU Events [Guidebook] App
Added on Wed, Oct 25, 2017
Contact the CCIT Mobile Innovation Team at //mobile.sites.clemson.edu/feedback.html. Use the "Guidebook Inquiries" option, fill in your name and email address, and complete a description detailing the purpose and need for your guide. Note:... Read More
OVERVIEW: CU Events [Guidebook] User Roles
Added on Fri, Nov 3, 2017
CCIT manages the CU Events app [Guidebook] and its guides, which other Clemson University groups and departments can use for events, conferences, and meetings. It is important to distinguish between Guide roles to determine duties and... Read More
Activating Alteryx in CUApps
Added on Thu, May 14, 2020
Students can apply for an educational license on the Alteryx website: //www.alteryx.com/why-alteryx/alteryx-for-good/students Log into CUApps, Click on Desktops, and Launch Alteryx Desktop When the Desktop is up and running launch Alteryx... Read More
Grammarly
Added on Tue, Dec 1, 2020
Grammarly Premium is now available to all Clemson employees and students. Grammarly offers over 400 types of checks and features, checks for grammatical errors, provides vocabulary enhancement suggestions, detects plagiarism, and provides... Read More
How to find a Mac serial number and warranty information
Added on Wed, Sep 11, 2019
INSTRUCTIONS TO FIND YOUR MAC SERIAL NUMBER If your computer will turn on, you can click on the Apple menu in the upper left corner of your screen and then click on About This Mac to find the serial number. If your computer will not turn on, you... Read More
How do I receive my.Clemson alerts via Alexa?
Added on Wed, Sep 11, 2019
SUMMARY This article describes how to enable my.Clemson alerts using the Alexa skill and manage your subscriptions. Before starting, ensure that you have enabled the skill and linked your account. Before any notifications can be sent, you must grant... Read More
How do I link my account to the Clemson Alexa Skill?
Added on Wed, Sep 11, 2019
SUMMARY This article explains how you can link your Clemson account to the Clemson Alexa Skill. Before you begin, ensure that you have already enabled the skill. There are two ways to link your account: Using the Alexa mobile app [preferred] Using... Read More
Adobe Creative Cloud Overview
Added on Tue, Aug 11, 2020
Adobe Creative Cloud is available to students, faculty and staff. Adobe Creative Cloud is available to students, faculty and staff. Through a partnership with Adobe, Clemson is now licensed for the complete Adobe Creative Cloud – a suite of... Read More
What can the Clemson Alexa Skill do?
Added on Wed, Sep 11, 2019
SUMMARY The Clemson Alexa skill has many useful features for students, faculty, staff, and other Clemson affiliates. Below is an index of all currently available features. If you need information on setting up the skill, these articles can help: ... Read More
Alumni Information
Added on Wed, Aug 26, 2020
Username In accordance with Clemson University’s Username and Password Policy, one year after graduation, your Clemson Username will be deactivated. This means all your access to Clemson student resources will no longer be... Read More
iRoar Configuration
Added on Tue, Oct 6, 2020
IROAR CONFIGURATION iRoar is the name Clemson University gives to software from Banner that is the student information system of Clemson University. This software is accessed through the web and not installed on your computer, so you do... Read More
Purchasing from Clemson Computer Store
Added on Tue, Aug 25, 2020
The Clemson Computer Store General Purchases If the software you need is not available through the Clemson Software Installer or //download.clemson.edu, other software for faculty, staff, and students is available at the Clemson... Read More
Work at Home Software
Added on Tue, Oct 6, 2020
These products are available for $9.95 because Clemson has negotiated and pre-paid for a campus wide agreement. This program is administered by a company called Kivuto Solutions Inc. The products are available at clemson.onthehub.com. ... Read More
Hardware and Software Roadmap
Added on Tue, Aug 18, 2020
Operating Systems Supported Through Fall 2020Supported Through Fall 2021 Windows 10 [1809 and higher] Windows 10 [1909 and higher] MacOS Catalina [10.15] MacOS Catalina [10.15] MacOS Mojave [10.14] MacOS Mojave [10.14] MacOS High... Read More
Hardware Repair Services
Added on Tue, Aug 18, 2020
Hardware Repair Services is part of CCIT’s Customer Relations and Learning Technology Group, and we are located in 201 Cooper Library. Our technicians are A+ CompTIA Certified and vendor certified. Hardware Repair provides service to students,... Read More
Registering Commspoint Skudent 2016 in CUApps
Added on Tue, Mar 23, 2021
First, install Commspoint Student 2016 in CU Apps. Information on how to access CUApps is available at //www.clemson.edu/cuapps. Open CUApps and double click on the Commspoint Stukent 2016 icon. On the Register screen, fill out your name,... Read More
Retirees and Emeritus
Added on Wed, Aug 26, 2020
In accordance with Clemson University’s Username and Password Policy, on the day of retirement/termination, your Clemson Username will be deactivated. This means your access to Clemson employee resources will no longer be available. ... Read More
Software Licenses for Emeritus Faculty
Added on Tue, Sep 8, 2020
Emeritus faculty are not covered under many of our campus licenses but emeriti are entitled to a subset of University software. Currently, installs of any of the software below will have to be performed by IT personnel on campus. For more... Read More
HOWTO: Purchase Windows device for AutoPilot with Group Tag
Added on Mon, Nov 1, 2021
When purchasing a Clemson approved Windows laptop the device should be added to Windows Autopilot to simplify deployment of that device. The vendor may ask for additional information when purchasing the device. Clemson Autopilot info Tenant ID... Read More
My.Clemson Options
Added on Wed, Dec 8, 2021
My.Clemson Options [12/8/2021] ACADEMICS Tools My Courses Lab Finder My PawPrints Student Information Academic Calendar My Financial Aid Registration Student Financial Services Exam Schedule Current Bookstore Occupancy Laptop Workshop... Read More
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Logging in to Office 365 at Clemson University
Added on Tue, Feb 23, 2016
The Office 365 home page gives you direct access to the Microsoft Office installation page, OneDrive, and Office Online. To log in to Office 365, do the following: Go to office.com. Enter your Clemson University email address. After enter your... Read More
Office 365 FAQ
Added on Tue, Feb 23, 2016
1. What is Office 365?? Office 365 is a cloud-based Microsoft productivity suite that provides access to Microsoft services and software. You can access Office 365 through a web browser or a mobile device. 2. Who has access to Office... Read More
OneDrive for Business – Recycle Bin
Added on Fri, Feb 26, 2016
OneDrive for Business – Recycle Bin There are two stages to the recycle bin, a first stage Recycle Bin and a second stage Recycle Bin. The Recycle bin can be found on the left side of your screen near the top. FIRST STAGE RECYCLE BIN – ... Read More
Office 365 System Requirements
Added on Tue, Feb 23, 2016
Before you can use Office 365 and install the latest version of Microsoft Office, you should verify that your computer or laptop meets the minimum system requirements. Since Office 365 is a web-based application, there are also browser requirements... Read More
HOW TO: OneDrive for Business – Managing Files in OneDrive
Added on Thu, Feb 25, 2016
Files can be managed in MS OneDrive using several features including downloading, uploading, sharing, organizing, and more. Go to office365.clemson.edu. Log in using your Clemson email [] as your username. Your password is... Read More
Microsoft Team Quick Start Guide
Added on Wed, Jul 19, 2017
Microsoft Teams [Collaboration, Chat, and Sharing] Microsoft Teams is a chat-based collaboration tool that is part of the Office 365 suite of services. MS Teams enables remote, global and dispersed teams to work together and collaborate through a... Read More
OneDrive for Business for iPhone or iPad
Added on Fri, Feb 26, 2016
OneDrive for Business for iPhone or iPad Install and use the OneDrive app for iPhone, iPad, or iPod Touch to store, access, and share documents and other files in the cloud. To install the OneDrive app on your iPhone, iPad, or iPod Touch do... Read More
Overview of OneDrive
Added on Tue, Feb 23, 2016
Overview of OneDrive for Business OneDrive for Business is a secure and reliable cloud storage solution for your file sharing and collaboration needs. Sync files across your devices and access them anytime or anywhere both online and offline. ... Read More
HOW TO: OneDrive for Business - Uploading Files to Onedrive
Added on Tue, Feb 23, 2016
Files can be uploaded to your OneDrive library. You can upload files by using the “Upload” feature or by using the “Drag and Drop” method. Go to office365.clemson.edu. Log in using your Clemson email [] as your... Read More
Microsoft Word Hyperlink Error: NoSuchFlowExecutionException
Added on Tue, Aug 1, 2017
If you find that clicking directly on hyperlinks from a .docx file are not working correctly and you are getting error messages, firstly, check if manually copying and pasting the link will work.If so, then it is not an issue with the link itself but... Read More
HOW TO: Get Around in Office 365
Added on Thu, Mar 31, 2016
Meet the Office 365 app launcher The Office 365 app launcher opens when you click [or tap] the app launcher icon . It's a menu of Office 365 apps and services, depicted in tiles like this: Click the link below to learn more: //support... Read More
FAQ for Office 365 with Duo
Added on Thu, Apr 11, 2019
What is Duo 2FA? Passwords are essential for security and privacy, but they are often not enough. Two-factor authentication requires something you know [your Clemson password] and something you have [like a mobile phone, landline phone or the Duo... Read More
PowerPoint Presenter Mode
Added on Wed, Jul 15, 2020
Presenter mode in PowerPoint allows you to see the slide you are showing to your audience along with some additional information your audience does not see. Included are your notes, the next slide, zooming, inking, and more. This will work on... Read More
Mac Microsoft Office keychain issue
Added on Wed, Sep 12, 2018
If you see repeated prompts to grant access to the keychain when starting a Microsoft Office for Mac app, Office may have been moved to a location other than the default /Applications folder. Here are instructions to fix this issue: //support... Read More
Microsoft Teams Overview
Added on Wed, Jun 16, 2021
MICROSOFT TEAMS AT CLEMSON OVERVIEW GETTING STARTED Open a web browser and go to //teams.microsoft.com signing in with your Clemson credentials. The first time you go there you may need to go through a few initial security steps. Then... Read More
How to add a shared mailbox in Outlook on the web
Added on Wed, Nov 10, 2021
HOW TO ADD A SHARED MAILBOX IN OUTLOOK ON THE WEB If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. After you complete this task, the shared mailbox and its folders are displayed in... Read More
How to sign in to Microsoft Office using a Clemson account
Added on Tue, Jul 27, 2021
If you have just installed Microsoft Office and have never opened it before, here are the steps to use it with your Clemson account. If you have Microsoft Office on your computer and have previously used it with another account, click here for an... Read More
Clemson Cloud Storage Solutions
Added on Wed, Apr 28, 2021
Clemson students and employees have several different options for Cloud storage. All of these solutions allow users to upload/download files and folders, share with other users [Clemson and non-Clemson], and have corresponding Apps that allow them... Read More
How to change your Microsoft Office account to your Clemson account
Added on Tue, Jul 27, 2021
If you installed Microsoft Office before coming to Clemson or using a non-Clemson account and would like to change it to use your Clemson account, follow these steps. Open any Microsoft app. In this example, we are opening Word. Click on File,... Read More