Economic: low demand, excessive warrant claims, the need to reduce cost
social and demographic: population shifts and baby boomers
political, liability, legal: government changes, safety issues, new regulations
competitive: new or changed products or services, new advertising/promotions
cost or availability: of raw materials, components, labor, water, energy
technological: in product components, processes
1] a range of factors can cause an organization to design or redesign a product or service, including economic, legal, political, social, technological, and competitive pressures
2] every area of a business organization and its supply chain is connected to and influenced by its products and or services so the potential impact on each area must be taken into account when products or services are redesigned or new products or services are to be designed
3] central issues relate to the actual or expected demand for a product or service, the organization's capabilities, the cost to produce or provide the desired quality level and the cost and availability of necessary resources
4] among considerations that are generally important are legal, ethical, and environmental
5] although there are some basic differences between product design and service design there re many similarities between the two
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